4.2 PBS Actioncodes

Komplet oversigt over Action Codes samt en kort beskrivelse af fejlen.

 

Kontakt PBS på Telefon +45 44 68 44 68  / Email: info@pbsint.dk for yderligere informationer om action codes.

 

The Action Codes used are taken from ISO 8583 v.1.

This chapter list descriptions and interpretation of the most common used Action Codes whit an explanation on why a given Action Code is used. Other Action Codes can be used, and non-mentioned Action Codes must be considered as a "decline",

PBS defines some of the below mentioned Action Codes in the ISO 8583 interval for "National Use".

 

PBS Action Code

 

Action Code

Action Code text (for merchant use only)

Action Code text (for use against Cardholder)

 

Merchant Action

000

Approved

Approved

Transaktionen er gennemført / hævet

001

 

Honour with identification

Decline

!*!

002

Approved for partial amount

Partly Approved

Delvist godkendt -

 

060

Approved

Approved

Transaktionen er godkendt

061

Approved

Approved

Transaktionen er godkendt

063

 

Approved

Approved

 

100

Do not honour

Decline

Der er typisk ikke dækning på kortet

101

Expired Card

 

Decline/Expired Card

Kort udløbet

102

Suspected Fraud

Decline

Mistænkt for svindel

 

103

Card acceptor contact acquirer

 

Decline

!*!

104

Restricted card

 

Decline

!*!

105

Card Acceptor call Acquirers security department

 

Decline

!*!

106

 

Allowable pin tries exceeded

Decline

!*!

107

 

Refer to card issuer

Decline

!*!

108

Refer to card issuer – special conditions

 

Decline

!*!

109

Invalid merchant

Decline

Forretningsnummeret findes ikke på DanDomain betalingserver eller hos PBS.

110

Invalid amount

Decline/Amount Error

Kontrollér beløb

 

111

Invalid card number

Decline

Kortet findes ikke. Kontrollér de 4x4 tal på forsiden af kortet er korrekte.

 
PBS noter:
1 In essence this transaction is approved, but it is not possible to ask for more identification such as a drivers licence on the internet.
2 Please Notice: Internet authorization through PBS will be regarded as originating from Denmark. Even though the cardholder has an "international Credit Card", some of these Cards can not be used outside the issuing country, and therefore the issuer sometimes decline the transaction, and most commonly with this Action Code.
3 The basic meaning of the Action Code is that the card Issuer should be contacted. It is PBSs experience that Action Code 107 is used as a true decline from Issuers outside Denmark, and that authorization can't be granted, even though the card issuer is contacted. If transactions are Internet based, and the cardholder initiates the authorization transaction real-time, the Action Code doesn't give any meaning

 

Action Code

Action Code text (for merchant use only)

Action Code text (for use against Cardholder)

 

Merchant Action

112

Pin data required

Decline

Pinkode er påkrævet - se evt. 3D secure

113

Unacceptable fee

 

Decline

!*!

114

No account of type requested

 

Decline

!*!

115

Requested function not supported

 

Decline

!*!

116

Not sufficient funds

Decline

Der er ikke penge på kortet - vent evt. til senere med at hæve beløbet.

117

Incorrect pin

 

Decline

Pinkode fejl.

118

No card record

Decline

Betyder typisk kortet er spærret, kunden har fået nyt kort, eller kortet er helt udgået.

119

Transaction not permitted to cardholder

 

Decline/Invalid Transaction

!*!

120

Transaction not permitted to terminal

Decline/Invalid Transaction

Vedkommende merchant number er muligvis ikke tilmeldt som internet konto !

121

Exceeds withdrawal amount limit

Decline

Det er ikke muligt at opjustere beløbet til mere end original værdi

122

Security violation

 

Decline

!*!

123

Exceeds withdrawal frequency limit

 

Decline

!*!

124

Violation of law (missing cvc in post)

 

Decline

Kontroller felt for kontrolcifre

125

Card not effective

 

Decline

!*!

126

Invalid pin block

 

Decline

!*!

127

Pin length error

 

Decline

!*!

128

Pin key synch error

 

Decline

!*!

129

Suspected counterfeit card

 

Decline

!*!

160

Invalid date

 

Decline

Kontrollér udløbsdato

161

Allowable number of pin tries exceeded

Decline

Kortet er spærret pt. Kontakt evt. banken for at få det låst op

162

Unable to locate previous message

 

Decline

!*!

164

Card entry found, below low range

 

Decline

!*!

165

Pan length not according to table

 

Decline

!*!

167

Match on previous transaction not allowed

 

Decline

!*!

200

Do not honour

Decline

Seneste info fra PBS:

kortet er spærret og man skal inddrage det.

201

Expired card

Decline/Expired Card

Kortet er udløbet  

202

Suspected fraud

Decline

!*!

 
4

Three terminal Categories are defined in the Card business:

- EFTPOS (Electronic Founds Terminal Point Of Service): Physical Terminal installed in a store, operated by merchant.

- ATM (Automatic Teller Machine): Cash machine, Cardholder activated

- NOTA ("paper based)": All transaction where the card number is not read automatically is related to this category. This includes mail-order, phone-order and internet transaction.

Some Cards can only be used in a subset of the terminal Categories.
 

Action Code

Action Code text (for merchant use only)

Action Code text (for use against Cardholder)

 

Merchant Action

203

Card acceptor contact acquirer

 

Decline

!*!

204

Restricted card

 

Decline

!*!

205

Card acceptor call acquires security department

 

Decline

!*!

206

Allowable pin tries exceeded

 

Decline

!*!

207

Special conditions

 

Decline

!*!

208

Lost cards

 

Decline

!*!

209

Stolen card

 

Decline

!*!

210

Suspected counterfeit card

 

Decline

!*!

900

Advice acknowledged, no financial liability accepted.

 

Approved

!*!

901

Advice acknowledged, financial liability accepted.

 

Approved

!*!

902

Invalid transaction

Decline/Invalid Transaction

!*!

903

Re-enter transaction

 

Decline

!*!

904

Format error

 

Decline/ System Error

!*!

 

Kan optræde ved bl.a et spærret kort

905

Acquirer not supported by switch

 

Decline/System Error

!*!

906

Cut over in process

 

No Reply

Re-submit

907

Card issuer or switch inoperative

 

No Reply

Re-submit

908

Transaction destination cannot find routing

 

Decline

 

909

System malfunction

 

Decline/ System Error

!*!

910

Card issuer signed off

 

No Reply

Re-submit

911

Card issuer timed out

 

No Reply

Re-submit

912

Card issuer unavailable

 

No Reply

Re-submit

913

Duplicate transmission

 

Decline/ System Error

!*!

914

Not able to trace back to original POS

 

Decline

!*!

915

Reconciliation cut over or checkpoint error

 

No Reply

Re-submit

916

MAC incorrect

 

Decline/System Error

!*!

917

MAC key sync error

 

Decline/System Error

!*!

918

No communication keys available

 

Decline/System Error

!*!

919

Encryption key error

 

Decline/System Error

!*!

 

Security software/hardware error – try again

System Error

Re-submit

 

Action Code

Action Code text (for merchant use only)

Action Code text (for use against Cardholder)

 

Merchant Action

921

Security software/hardware error – no action

 

System Error

Re-submit

922

Message number out of sequence

 

System Error

!*!

923

Request in progress

 

System Error

Re-submit

945

KIR (PBS host) timeout

 

No Reply

Re-submit

946

PGW timeout

 

No Reply

Re-submit

950

Violation of business arrangement

 

Decline/ System Error

!*!

984

No valid conversion for a field

Decline/ System Error

Typisk har kunden tastet forkert CardCVC værdig (Kontrolciffer)

 

 PGW Response codes

 

PSIP header error codes

PSIP header error codes text (for merchant use only)

000

OK

400

Bad Request

500

Internal server error on PGW

501

Not implemented

503

Service unavalible

 

 

In essence this transaction is approved, but it is not possible to ask for more identification such as a drivers licence on the internet.

Please Notice: Internet authorization through PBS will be regarded as originating from Denmark. Even though the cardholder has an "international Credit Card", some of these Cards can not be used outside the issuing country, and therefore the issuer sometimes decline the transaction, and most commonly with this Action Code.

The basic meaning of the Action Code is that the card Issuer should be contacted. It is PBSs experience that Action Code 107 is used as a true decline from Issuers outside Denmark, and that authorization can't be granted, even though the card issuer is contacted. If transactions are Internet based, and the cardholder initiates the authorization transaction real-time, the Action Code doesn't give any meaning

Three terminal Categories are defined in the Card business:

- EFTPOS (Electronic Founds Terminal Point Of Service): Physical Terminal installed in a store, operated by merchant.

- ATM (Automatic Teller Machine): Cash machine, Cardholder activated

- NOTA ("paper based)": All transaction where the card number is not read automatically is related to this category. This includes mail-order, phone-order and internet transaction.

Some Cards can only be used in a subset of the terminal Categories.